Leather Report Services For Sofas and Leather Items

In today’s market, leather is often advertised as a mark of luxury, durability, and timeless design. Yet, far too many consumers face disappointment when their “premium” purchase shows premature wear, cracking, peeling, fading or faults. For customers who’ve invested hard-earned money into their item that doesn’t live up to its promise, having an expert voice on their side is crucial.
That’s where we step in, we provide independent, professional reports for faulty leather sofas and other leather item such as jackets and bag, with clear detailed assessments that help customers resolve disputes with retailers, manufacturers, or warranty providers.
Our reports are:
- Detailed – Each inspection is carried out by a specialist with years of expertise in the leather industry, identifying whether damage stems from manufacturing faults, material defects, or improper aftercare.
- Independent and Trusted - We work for you, ensuring a fair and unbiased evaluation.
- Action-Oriented – Our reports are written in plain, professional language that can be used in claims, mediation, or even legal proceedings if necessary.
In a marketplace where promises of “premium quality” often fall short, consumers deserve a fair chance to be heard. By providing reliable documentation, our reports empowers customers to stand up for their rights—and ensures that companies remain accountable for the products they sell.
After all, investing in leather furniture should be a decision that brings pride and comfort—not frustration. With the right expert report in hand, customers can reclaim both peace of mind and the value they deserve.
The cost
Individual Services
A professionally presented report emailed in PDF format £144
Printed report and posted to your address £25
Call out: Inspection, photographic evidence and surface testing from £65 (Dependent on distance traveled)
Most leather issues are quite common and are caused by the same manufacturing defect which we can identify from an image, other defects require a physical inspection and testing.
Contact us
Send your query and images to: contact@buffaloleather.co.uk
Speak to us: 01772 611449
Just an example of one of our success stories
Our client purchased a Dior leather bag from a prestige retailer, the retailer initially ignored their customer's concerns when the strap on the bag started to peel on the edges within a very short time of the purchase. A replacement strap was offered, but we knew that a strap from a different batch would age differently and would affect the bags value, that's where we stepped in and helped the client receive a full refund.
Client Testimonial
Just wanted to follow up and let you know we got the result we were hoping for - (Prestige London Retailer - Name has been protected) have just agreed to the full refund!
Your report was absolutely key - the moment I sent it over, they completely changed their tune. It was exactly what we needed to prove this wasn't just normal wear and tear. Can't thank you enough for your help. It made all the difference and was worth every penny.
All the best..
